Uptown 11 Studios

Privacy notice

For the Uptown 11 client platform — Client Studios, media dashboards, pitch intelligence, the San Diego Power Map, and shared galleries and deliverables. Effective August 24, 2026.

What we collect

Account details if you have a login (name, email, a hashed password — we can't read it). A record of your terms-of-use acceptance: time, version, and technical details such as IP address and browser, kept as a business record. Operational logs needed to run the platform securely. And the content of your work with us — photos, video, requests you submit, and coverage data we track for your organization.

What we don't do

We don't sell your information, run advertising, or use third-party ad trackers. The platform sets cookies only to keep you signed in and to remember your terms acceptance. Analytics shown in your studio are your organization's own website metrics, displayed back to you.

Who touches the data

The platform runs on service providers who process data on our behalf: Vercel (hosting), Neon (database), Cloudflare (media storage), Frame.io (video review), and Google (your own analytics properties, where connected). Each receives only what its job requires.

People in the research data

Research tools like the Power Map compile public records about public life — officials, institutions, filings, and funding. Sources are cited on the records. If information about you appears there and you believe it's wrong, write to sam@uptown11.com and we'll review promptly. Our donor-prospecting research for nonprofits has its own data notice, including what it never collects and how to be removed.

Retention and your choices

Account and acceptance records are kept while your organization works with us and as required for business records. Creative work is retained per your services agreement. To see, correct, or delete information we hold about you, email sam@uptown11.com — we answer within 30 days.

Changes

If this notice changes materially, we'll post the update here and flag it in the platform. Questions go to your Uptown 11 client liaison, or sam@uptown11.com.